Scope and purpose of data processing
We collect the following information to process your order: Salutation, first name, surname, address, a valid e-mail address, telephone number (landline and/or mobile), details of agreed charges, information about the property searched for or offered, and details which are necessary for the purchase or sale or the renting of the property according to your order. Upon entering into the final negotiations, we are required by law to make a copy of your proof of identification. We collect this data in order to identify you as a partner in the order placed and to be able to process the order properly. As well as corresponding with you, issuing invoices, processing claims arising from the order relationship, and to fulfill our documentation and storage obligations under the Broker and Property Developer Ordinance (MaBV) and the Anti-Money Laundering Act (GwG).
Legal basis for data processing
The collection and processing of the data is carried out at your request and is permitted under Art. 6 I b of the European Data Protection Basic Regulation (DSGVO) for the processing and fulfillment of the order placed, to safeguard our legitimate interests under Art. 6 I f DSGVO (claims examination) and under Art. 6 I c DSGVO for the fulfillment of our statutory obligations under MaBV and GwG.
PIN code server for exposés
In order to process your order quickly, it is possible to request the complete exposé information on an exposé used by us before the 14-day period for consumers’ right of withdrawal has expired. If you use this retrieval function, we document the declarations of consent given by you. For this purpose we use a pin code server of our software provider node Systemlösungen e.K., Berlin on which the following data is stored: UUID of the proof (32 digit unique key number), date and time of the call, and your IP and email address. If you agree to participate in the PIN coder server procedure, the collection and processing is based on Art. 6 I a DSGVO.
Your data will be stored exclusively in Germany. In order to initiate the contractual main contract negotiations (purchase/rent etc.), the data may be passed on to: the main contractual partner, the person commissioned by him or you to draw up the contract, to process the order with another broker as part of a joint transaction or to the extent that the data on the property is reproduced by way of the usual advertisements. A passing on is permissible, as far as a legal obligation exists for this, e.g. opposite authorities. Beyond that we pass on the collected data only with your agreement.
Duration of storage
The personal or real estate-related data collected for the execution of the order will be stored until the end of the legal obligation. Data storage will occur in accordance with MaBV and GwG (5 years after the end of the calendar year in which the order ends) and then deleted. This will occur unless we are obliged to store data for a longer period in accordance with Article 6 I c DSGVO due to tax and commercial storage and documentation obligations (Tax Code, Commercial Code). This specifically pertains to the following: commercial letters, accounting records for 10 years, and emails for 6 years. You are also required to store them in a further-reaching storage in accordance with the type of storage (MaBV, GwG) (5 years after the end of the calendar year in which the order ends), unless we are obliged to store them for a longer period in accordance with Article 6 I c DSGVO (commercial letters, accounting records for 10 years, and emails for 6 years). 6 I a DSGVO or it is necessary for the duration of open claims resulting from the contractual relationship. Examination and proof will be addressed until the limitation period expires.
Revocation of consent and other rights
You have the right, in accordance with Art. 7 III DSGVO, to revoke your consent given to us at any time. In this case, we may no longer continue the data processing based on the consent in accordance with Art. 15 DSGVO that refers to requested information about your personal data. You may request information on processing purposes, categories of personal data, categories of recipients to whom your data has been or will be disclosed, the planned duration of storage, the existence of a right to rectification, deletion, limitation of processing or opposition, the existence of a right of appeal, the origin of your data (unless we have collected it ourselves), and the existence of automated decision-making including profiling and information on its details. In accordance with Art. 16 DSGVO to demand the correction of incorrect or incomplete personal data stored by us without delay; to demand the deletion of your stored data in accordance with Art. 17 DSGVO, unless processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims. In accordance with Art. 17 DSGVO to demand the deletion of your stored data in accordance with Art. 17 DSGVO. 18 DSGVO to demand the restriction of the processing of your personal data insofar as you dispute the accuracy of the data, the processing is unlawful, but you refuse its deletion and we no longer need the data, but you need it for the assertion, exercise or defense of legal claims, or you require it in accordance with Art. 21 DSGVO; to receive your personal data, which you have provided to us in a structured, customary and machine-readable format in accordance with Art. 20 DSGVO, or to request transmission to another responsible person and to complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our headquarters.
Right of objection
If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 I f DSGVO, you have the right to object to the processing of your personal data pursuant to Art. 21 DSGVO if there are reasons for doing so which arise from your personal situation. If you wish to make use of your right of objection, simply send an email to our address.
Responsible for the processing of your data
Main real estate e.K.
Goethestr. 23, 60 313 Frankfurt
+49 69 288 430